Over the last few years working with VMware Horizon View and doing many upgrades, one of the biggest issues I would hear from customers when planning for an upgrade was, Why do we have to have so much downtime and why with 7 connection brokers do we have to take all 7 down at once.
These questions and issues came up when I was speaking to Engineering about the upgrade process and making it smoother for the customer.
I was told that this in fact was not the case and you did not have to take all connection brokers down during the upgrade process and you could simply upgrade 1 connection broker at a time while the other servers were happily running.
For the full blog please see my blog on VMware.com http://blogs.vmware.com/consulting/2015/02/upgrading-vmware-horizon-view-zero-downtime.html